Pros
The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park. It's a beautiful office.
Cons
They continually under staff, which in turn adds up to a bad customer experience. They cram their customer service program down the employees throats but don't "walk the walk". They have a monopoly in the different National Parks and they know it. If guests are displeased and don't return, others are eager to replace them. Managers are expected to work 50+ hour work weeks are encouraged not to fraternize with their employees in spite of the fact that this is a small community in which all/most employees live in company housing and work in the same area. Managers seem to be required to take a course in micro managing.
