Culture of delusion - Anonymous employee DeepL Employee Review

1.0
12 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the best translators on the market, with excellent quality for key languages. However, the situation is chaotic to the point of being almost amusing to watch. The fake reviews from the Talent Acquisition team are also entertaining in their own way. Interestingly, this is the only company where employees are actually hoping for layoffs, which is quite unusual. Favoritism is prevalent; if you’re in the good books of certain C-levels or senior leaders, you can get away with almost anything—even inappropriate comments or disruptive behavior. If you’re a current or former employee and believe my review is fair and accurate, please give it a like.

Cons

Numerous operational challenges have persisted for years without being resolved, despite management’s awareness. Commissions are often not paid accurately, and the equity offered frequently falls short of what was promised during interviews. There is a significant pay gap between Account Executives hired this year and those from previous years. The company culture is poor, with subtle instances of racism and bullying observed in certain teams. Departments operate in silos, with inconsistent pacing and priorities and a lack of revenue-driven processes. While there are multiple internal surveys and discussions about making improvements, nothing meaningful changes. There is no accountability, and there’s a clear lack of processes, ideal customer profiles, and essential support for the sales team. Open, honest feedback tends to be met with retaliation. Overall, leadership seems uninterested, focused only on a quick exit strategy without acknowledging the time and commitment that real improvement requires.

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DeepL Response
1y
Thank you for your honest feedback. We deeply appreciate your recognition of our translation quality and take your concerns about our company culture to heart. Your observations about leadership and accountability are significant, and we are committed to looking into them with care and diligence. We invite you to reach out to us at reviewescalate@deepl.com so we can better understand your perspective and collect the necessary information. Your input is invaluable in helping us create a positive and supportive environment for all.

Explore other reviews about DeepL

5.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Great collaboration and team environment Everyone is so open and friendly and willing to lend a hand Fun and engaging culture

Cons

Working for a European company takes some adjustment with time zone difference and working styles but it is easy to navigate.

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DeepL Response
10mo
Thank you for your feedback! We’re thrilled to hear that you enjoy the collaboration and friendly culture within the team. We’re committed to fostering an engaging environment and appreciate your positive insights!
2.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Based on reviews, the company is up and coming and seems to have potential. People are really down to earth and seem to have fun...some times too much fun!

Cons

Lots of layers of leadership Can't trust HR - don't listen to all sides So many people from Twillio, the company should be called DeepL-Twillio

6
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