3y
Thank you for taking the time to share your feedback. It is valued.
I do appreciate your recognition of the wonderful talent that chooses to be a part of this company. We cannot change the world without them!
I am disheartened to hear your comment about the company feeling like a vanity project for myself. As you may know, I have invested over 26 years into research and development at great expense in order to find deeper meaning and understanding to help companies better engage their audiences. This is my life mission and purpose. At times yes, I do need to get out there and share the word. Ironically, at my expense as an introvert! Where this is challenging for me personally.
I am also saddened to hear comments about nepotism and staff treatment. I take those extremely seriously and meet with leadership on an ongoing basis to discuss. Ensuring there is no issue we have been able to identify. Do feel free to reach out to me personally, any time to share specific details so that it can be addressed.
As an progressive and agile organization, we do rely at times on short-term contracts and support. As we are seeking explorer-type personalities that can bring their best to our team, some at times of course may find it is not their place and we encourage and support them to continue exploring.
I am only a company because of our people and I could personally never consider a team member at all disposable. That is my commitment.
As for the comment about a misogynistic business leader. This is also very concerning to hear and has been investigated. We are an exceptionally inclusive company and pride ourselves of this nature. As our leadership team was entirely female other than myself, we would assume there was a disagreement with a contract consultant working on a limited project base. Who was immediately removed from the engagement based on feedback we welcomed from the team. I would very much welcome any specific detail in a direct conversation.
I am sorry to hear you felt as though in-house experts are not given ownership of their projects as this is a core philosophy of our business and our experts are running multiple projects on an ongoing basis.
We are an research-based company that has experimented over time to develop innovative approaches to engagement challenges our client suffer. Being that, we will learn and adjust in the most agile nature. This can at times feel like we are adjusting. Rest assured, it has proven to be very worthwhile in our pursuit of better engagement.
I have never wanted to stand still and tolerate poor levels of engagement for companies.
Again, thank you for your thoughts and comments. They are always welcome and my commitment is always for better. I am sorry that you were not a fit for our team as I felt highly optimistic when you joined that you would bring something special to the team.
Ben