25 Aug 2021
Datawrkz Response
4yThank you for your detailed and balanced feedback. To address some of the pain points you mentioned:
- We have historically looked to hire when we get more clients but realized that this leads to a lag between the increase in work and people required to do the work. We've now become more proactive about anticipating growth in business and hiring ahead of time. I would hope this reduces the chances of having a consistently heavy workload
- We now have regular joint client reviews so the team gets to learn from each other. We will review other ways to make the cross-learning process more effective. I fully agree this is critical
- The culture is something that we're proud of at Datawrkz. We need people like you to come back and help ensure it's maintained while we go through our current stretch of rapid growth :)!