-The company has shifted over time and now operates in a culture of fear and blame, particularly from senior leadership.
-What was once a collaborative environment has become increasingly focused on cost-cutting and micromanagement.
-Leadership—especially from the COO to senior customer success leaders—seems more invested in identifying who to exit next than in developing or retaining strong performers.
-Earning potential is routinely chipped away through comp plan changes and shifting expectations, often without clear justification.
-Transparency and trust have declined significantly, and psychological safety is lacking.
-Unfortunately, this no longer feels like the company I was excited to join years ago.