1.0
15 Jul 2022
Current employee, more than 1 year
Greenville, SC
Recommend
CEO approval
Business outlook
Pros
Great "foot in the door" position into the tech/networking space. Good experience to have on your resume
Cons
Originally started as Immedion, had one person in each NOC for all locations. Upon the DartPoints acquisition, we slowly bled employees until some shifts now can only be 1 single person overlooking every datacenter location, network event, facilities monitoring, ticket queue, and all phone calls for 8 - 12 hours straight. Every time someone takes PTO we struggle to fill the gap and many NOC positions that have left the company are not filled and open positions are not posted, therefore we can assume they will never be filled. They seem to only hire the absolute bare minimum to get by the skin of their teeth.