Kids are great, Employment is terrible - Direct Care Technician Damar Services Employee Review

2.0
8 Apr 2013
Recommend
CEO approval
Business outlook

Pros

The kids are great! You have your good days and your bad days but you become attached and just want to do whatever you can for them! Can really open your eyes to what the good, bad, and ugly is in this world.

Cons

I worked here for 7 months and absolutely loved it at first but that declined quickly. The only reason why I stayed was because of the girls in the unit that I was caring for. I could not walk away from them. I could handle getting my hair pulled, objects thrown at me, verbal abuse and physical from the clients but when things got out of hand and staff didn't help I was done. The thing that pushed me to my limit was when myself and others were put in a dangerous situation by management and a client could have gotten seriously hurt, nothing was done about the incident and I could no longer support this company. You don't get paid for the work you put in. It's a hard job and can be very stressful. You don't receive adequate training for the individuals you care for. They hire anyone, they're are a lot of Africans that work there and this makes communication very difficult. Management is terrible. You put in incident reports on staff harassment and nothing gets done and your manager is never there on the weekends to provide every day necessities. Some staff fall asleep and nothing is done about it. There are a lot of lazy staff and managers that will throw you under the bus to cover themselves. In my opinion I really feel that they should only hire people who have went to school and got the education needed to take care of special needs children. Not just anyone who needs a job. Turnover rates are outrageous with employment. They care more about paper work than anything else. The company tells you in orientation the reason why people quit is because they can't handle the work. I find that very untrue. The place is very disorganized and management is ridiculous. This is why people leave.

Explore other reviews about Damar Services

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay for the industry.

Cons

There is no 401k match.

2.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good coworkers, hours, and decent pay.

Cons

Management demonstrates noticeable favoritism among employees, which contributes to an inequitable work environment. There is also a culture of workplace gossip that impacts professionalism and overall team morale. At times, management can be dismissive or unresponsive when employees seek support or guidance. The position experiences a consistently high turnover rate, which appears to be driven by burnout and a lack of adequate support. In my three years with the company, I have not seen a higher rate of employees quitting or being terminated. Additionally, there are instances where long-term employees are let go without clear or constructive feedback, creating uncertainty and instability within the workplace. The role is physically demanding and often involves exposure to workplace injuries, including scratches and other physical injuries from clients. This aspect of the job would benefit from significantly stronger safety measures and staff support. I struggled with the lack of stability in this job and repeatedly felt overlooked and unappreciated in my role. There is a lack of consistency in the ABA program, with frequent changes to protocols, expectations, and schedules, which can make the work environment feel unstable. The PTO policy is limited, with relatively low accrual rates, making it difficult to build a meaningful amount of time off. There is also no separate sick leave, requiring employees to use PTO when ill. Overall, based on my experience, this workplace may not be a good fit for those seeking a supportive, stable, and professionally managed environment. The company seems to value their profits over employees.

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