First off, they are expecting you to be a door-door salesmen that in order to meet their metrics you have to sell more than you make in a year, Not to mention you are also still doing the installation for the entire dish, installing wires, setting up.. Etc. with a starting pay of 19.50 and if you do well on sales you don't get extra money, you get points. These field service managers are so concerned with you meeting the metrics that everything else goes out the window.