Pros
Co-workers are fantastic Trainers are wonderful Easy to get hired Getting Hired here is very easy. When you go to the training classes that is the best time spent here. The instructors are 100% professionals and the best people at DISH. I have never met a greater group of mentors before. People you meet and work with are very nice
Cons
Health benefits are awful, high co pays Toxic work environment, lack of professionalism and rampant favoritism Work and life balance is gone, forget family time or a life. Leads with the exception of a few are totally not fit for leadership, very unprofessional, petty, and poor managers The bad press DISH gets is well deserved. All the reviews here have nuggets of truth in them, all of them Nothing in training can prepare you for the idiots that call in and want service and you cannot sell to them either because they have no socials, credit, debit, or even bank accounts. The close rates on are around 28% to 30% but you have current customers, 3rd floor residents, and others you cannot close out. It is frustrating having to pitch for 15 to 30 minutes and then people have no way to pay, "make every call a sale" really? That is not happening. The marketing department are THE even bigger idiots with misleading ads they are sending out encouraging this. "$19.99" "Up To 6 Rooms Free" "29.99" The work is hard as it is but if you get stuck with an incompetent and inept lead it is much worse. There are some great ones but overall most are not. Some leave the building and are never around, are very poor managers that could never make it at a real management job anywhere else, play favorites with some of their own team members, and are just making the environment toxic with mind games and petty grudges. This is only good for a temporary job as most everyone is looking while they are here to bail out.