Pros
-You'll work hard and learn a lot -Co-workers are great and dependable -Pay is decent -You will definitely acquire good customer service skills and learn to work with many different people
Cons
Metrics: -You're expected to maintain METRICS that reflect your performance and pay bonuses/raises. These METRICS can, at most times, be impossible to maintain and can be utterly out of your control. -You're expected to connect EVERY customer to and existing internet connection whether they have it or not. Not connecting GOES AGAINST YOU -Jobs that cancel on you or are considered NLOS (cannot give the customer service due to low or no satellite signal) GO AGAINST YOU -Every Hopper System job must be tested by their STBH mobility benchmark and at many different times the benchmark will not accurately reflect the signal strength thresholds in your area. Which will also GO AGAINST YOU Sales: -Youre expected to sell, as of 2016, $15 per job. -An average tech can do about 60-70 jobs a month. That's about a $1000 a month while still expected to maintain every other given metric -You do not get any compensation besides Reward Points to redeem on their website -Sell a $1000 of products and services...YOU CAN BUY A BLENDER (personally i would rather actual currency as a compensator...i cannot pay my bills with Reward Points) -If you do not sell then you're risking your job security Overall its too much work for too little compensation. DISH has no respect for senior or top performing technicians. You're easily replaced just like DISH's customers easily replace them.
