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DICK'S Sporting Goods

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Good place to work but need to focus more on customer service - Soft Lines Manager DICK'S Sporting Goods Employee Review

4.0
24 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Product line is very good and exciting Upper Management knows how to be successful Corporate buyers are very accomodating to the stores

Cons

NO opportunity for in store advancement Customer service is not a priority at the store level Raise and bonus are minimal and gives little reason to exceed

Explore other reviews about DICK'S Sporting Goods

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, good discount. Nice coworkers

Cons

Management, bad communication, not enough paid time off

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