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DHL Express

Part of DHL

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Outside Sales Review - OUTSIDE SALES DHL Express Employee Review

2.0
4 May 2019
Recommend
CEO approval
Business outlook

Pros

DHL Brand recognized worldwide. Big organization so possibility to meet lots of people and make some friends.

Cons

Low base and commission not worth the stress. Too much admin. Not enough freedom. Micromanaged to the point of counter productivity. Not a sales organization or culture. No common sense. Reports, reports and meetings and meetings overkill and unrealistic metrics. Just dumb. Closing 4 deals in 1 month worth a total of $1000 is considered much better than closing 1 or 2 deals worth $80,000. Nobody does 6 visits per day as required so every body lies. Most customers do not want to see or hear from their reps that often. Organisation built on lies is not healthy of course. So since everyone is lying, everybody lies low and nobody speaks about all the issues. Weak leadership and management across the board not built in trust. Mostly DHL lifers, that do not know any other ways. If your interviewing and your manager has been at DHL more than 5 years - run. More than 15 years - sprint!

Explore other reviews about DHL Express

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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