Not good - Customer Service DHL Employee Review

1.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

People Modern office Location View

Cons

Poor management Unfair pay Overworked Little reward

avatar
DHL Response
1y
Hello, Thank you for sharing your feedback regarding your experience in Customer Service at our Staines location. We’re sorry that your time with us did not meet your expectations, particularly regarding management, pay, and workload. We’re glad you appreciated your colleagues and the office environment, but we acknowledge the concerns you've raised. Your insights are crucial for us to identify areas for improvement, and we are committed to enhancing our workplace culture and ensuring that all employees feel valued and rewarded. We appreciate your honesty and hope you find success in your future endeavors. Best regards, Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

avatar
DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

See reviews by: Helpful|Rating|Date|All