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      DHL

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      Business Analyst at DHL - Business Analyst DHL Employee Review

      4.0
      14 Feb 2024
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Cross-functional Collaboration: DHL operates across various sectors of logistics and shipping. Business Analysts collaborate with professionals from different domains, fostering a cross-functional and collaborative work environment. Innovation Culture: DHL encourages an innovative culture, allowing Business Analysts to explore new ideas, implement best practices, and contribute to the continuous improvement of processes. Social Responsibility: DHL is committed to sustainability and social responsibility. Business Analysts may find fulfillment in contributing to initiatives that promote environmental awareness and social impact. Employee Benefits: DHL typically offers competitive compensation packages and a range of benefits, enhancing the overall job satisfaction of its employees. Networking Opportunities: With a global presence, DHL provides ample networking opportunities. Business Analysts can build a professional network with industry experts, peers, and professionals from diverse backgrounds.

      Cons

      High Expectations: As a leading global logistics company, DHL may have high expectations for performance. Business Analysts may experience pressure to consistently meet tight deadlines and deliver results. Fast-paced Environment: The logistics industry, including DHL, operates in a fast-paced environment. Business Analysts may find themselves dealing with rapid changes and evolving priorities, requiring adaptability. Global Coordination: Working across different time zones and with teams located in various countries can be challenging. Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours. Complex Projects: While complex projects can be rewarding, they also present challenges. Business Analysts may encounter intricate issues that require in-depth analysis and problem-solving skills.

      avatar
      DHL Response
      2y
      Dear colleague, You took a lot of time to rate us in detail, and we are very pleased to read your valuable comments. Thanks a lot for this. We appreciate you highlighting the positive aspects you experienced working as a Business Analyst in our company: collaboration, innovation, social responsibility, benefits, and networking opportunities. These are only a few examples of what we aim for within DHL. On another note, we also acknowledge your concerns in some aspects. Feel free to contact your manager, supervisor, or HR department to talk about these topics. We value your contributions and are committed to making our company a better place for all. Your feedback is truly appreciated, and we look forward to implementing positive changes based on it. We thank you again for your valuable feedback and wish you great success in your role in the future. Kind regards, Your DHL Team

      Explore other reviews about DHL

      5.0
      1 Jun 2026
      Package handler
      Recommend
      CEO approval
      Business outlook

      Pros

      good job friendly people easy money

      Cons

      weirdo old men bothering you but that’s about it

      avatar
      DHL Response
      2w
      Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
      2.0
      21 Apr 2026
      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary, peers and 4 ten hour shifts

      Cons

      Human Resources and Upper Management

      avatar
      DHL Response
      1mo
      Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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