The world's most international company - Director DHL Employee Review

5.0
13 Jan 2021
Recommend
CEO approval
Business outlook

Pros

International, diverse and forward-thinking logistics company with products and services that truly improve quality of life for individuals. Market leader with unparalleled global reach in terms of products, operations, and networks. Always new challenges, interesting projects and growth opportunities at all career levels.

Cons

At times outdated IT systems, conservative and risk-averse senior management. Massive matrix organization that inherently allows teams and organizations to become siloed.

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DHL Response
5y
Dear colleague, Thank you for your fabulous 5-stars- review and the insights you share with us and others on Indeed. Without you and all the other colleagues we would not be the company we are today and you help us to be a Great Place to Work. Frank Appel, CEO of Deutsche Post DHL Group summarized it as follows - and confirms what you say in your review: "2020 was an exceptional year: despite all the challenges faced, we achieved a record result. Our strategy and business model have proven resilient - even in turbulent times for the global economy. Thanks to the incredible performance of our 550,000 employees all over the world we made a positive contribution to people and societies during the Covid-19 crisis. We are now focused on distributing the Covid-19 vaccine all over the world". At the same time your comments and suggestions re digitalization and digital transformation are 100% valid. All the topics you mention are at least part of our Strategy 2025. And following again Frank Appel's statements given recently in an interview : " We are convinced that future growth will come from a consistent focus on our profitable core logistics businesses – and digitalization will become the greatest lever," said Frank Appel, CEO of Deutsche Post DHL Group, We need not reinvent ourselves. We will digitalize ourselves." Thank you for the terrific job you have done not only in the the last days and weeks, but throughout this crisis. Your team spirit, your passion, and your dedication to living our purpose – Connecting people, improving lives – have helped put us where we are today: Strong to face the future together. Stay safe and stay healthy! Your Employer Branding Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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