Good - Customer Service Representative (CSR) DHL Employee Review

3.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good Excellent Positive Great Welcoming

Cons

Needs a little bit of improvement which isn't that bad for now

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DHL Response
5mo
Dear colleague, Thank you for your positive review. We are pleased that you perceive us positively on so many points. There are always topics on which we can improve. Therefore, we would be very happy to get to know your ideas and suggestions. Please contact your manager or local HR department in a confidential conversation. Your feedback helps us to continuously improve. Thank you again for your hard work in Luton. We wish you continued good experiences and success! Warm greetings, Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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