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      DECIEM

      Engaged employer

      DECIEM reviews

      If you're about employee rights and labour laws, don't work here - Customer Happiness Ambassador DECIEM Employee Review

      1.0
      16 Apr 2019
      Customer happiness ambassador
      Recommend
      CEO approval
      Business outlook

      Pros

      - 70% off discount for staff, family and friends - Some great products - Some really great coworkers - The actual job itself was alright - The education department worked hard and did their best to train employees

      Cons

      - Most of the upper management consists of grossly unqualified people - People often get fired before the end of their probationary period for very little cause - It's always very chaotic at head office. Most of the departments are basically mashed together - Policies are discriminatory towards workers with disabilities - Some people in management are openly racist - HR did nothing when confronted with these following issues - Some of the regimens written by grossly unqualified people who did not follow the guidelines given by the education department were not penalized because they were favored by upper management, or were in a managerial role. - No work/life balance

      avatar
      DECIEM Response
      6y
      Thank you for your feedback and for taking the time to share your thoughts with us as this helps us to identify opportunities for growth and improvement. At DECIEM, we believe in Kindness and Fairness and encourage employees to reach out if they feel they are not being supported or have any concerns. When a matter is brought to the attention of HR then it is thoroughly investigated, and all procedures are followed. We are compliant with all legislation, including AODA, and provide accommodations as needed. Your feedback will be shared with the management team to assist with changes moving forward and if you would like to discuss your experience in further detail, we are always happy to listen.

      Explore other reviews about DECIEM

      5.0
      16 Apr 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

      Cons

      For me it was not having flexible hours

      avatar
      DECIEM Response
      2mo
      Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
      4.0
      1 Dec 2025
      Keyholder
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

      Cons

      It's retail, never enough money. No real growth if you're located in US

      avatar
      DECIEM Response
      5mo
      Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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