Didn't live up to expectations AT ALL - Account Handler DDB Remedy Employee Review

I have never worked in a more chaotic environment in my entire career. People are actually physically running around the office or not answering teams calls or if they do theve jumped off within seconds. The process is unmanageable and creates an extreme amount of admin work for the accounts team- you better hope your brands are important enough to be allocated a project manager but even then people get pulled from your team so regularly to fill other leaks that they probs won't be around long anyway. Nobody could be bothered to support or train me when I started, was sort of just left to pick up things for myself. Inexperienced leaders in the team meant I was often given a very unmanageable amount of work to complete in a single day which often meant 4 hours overtime in a single day. Was gaslit by senior leadership team when I tried to raise this and they also acknowledge how chaotic the processes are but are not doing anything to change it, I think their time is spent hiring new staff to fill the leaks left by the highest turnover rate Ive ever seen. I actually don't think I saw a single piece of creative work the whole time I was there or none that was shared by other teams in the all agency meetings - basically a medcomms agency that tries to position themselves as creative. I'd challenge you to ask them in your interview about any creative campaigns they have rolled out and I doubt they would be able to share any with you. There are better ran and more creative pharma agencies in London, I'd highly recommend you go there instead