Pit Stop Only.... - Reservations Agent Customer Service Network Group Employee Review

Everyone is great on teaching you everything you need to know

There is no down side to this job - covid 19 unfortunately cut it short

No stiff corporate atmosphere here! Very informal workplace. Good pay for the industry.

Informal workplace creates atmosphere that anything can be said which was often very off-color and sexual comments/remarks. Company has very poor online reviews which makes it a constant struggle to defend yourself talking on the phone with customers. Guess this is why they changed their name from Spirit Incentives. From what I saw they restructure at the end of every year and all employees are freaking out wondering what their position and pay will be for the next year...if they are lucky enough to still have a job. I was told they do a once a year cleaning of employees which make you not feel valuable.