Avoid - Customer Service Representative (CSR) Curaleaf Employee Review

Supportive and collaborative team, good flexibility with work arrangements, and fair compensation.

Like many fast-paced environments, priorities can shift quickly at times.

This is a fast-growing company with meaningful opportunities for upward mobility, especially for those who consistently perform and are willing to take on more responsibility. Being one of the largest companies in the industry provides a sense of stability, strong benefits, established infrastructure, and long-term viability in a competitive space.   The people are truly the best part of working here. Teams work hard, but there is a strong sense of camaraderie. Many colleagues are collaborative, resilient, and genuinely enjoy working together, which makes even high-pressure days more manageable.

The cannabis industry is intense and fast-moving. There is significant pressure tied to production numbers, compliance, and performance. Not everyone thrives in that environment.   Work-life balance requires strong personal boundaries. It is easy to overextend yourself if you are highly driven.   Compensation may not always align with the level of responsibility or pressure in certain roles.   Advancement into some senior-level roles can feel limited at times, particularly when leadership pipelines are informal or relationship-driven. It can be challenging for external or non-legacy employees to break into higher levels without strong internal sponsorship.