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CubeSmart Self Storage

Engaged employer

"Under performing" - General Manager CubeSmart Self Storage Employee Review

3.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Higher pay than other self storage facilities

Cons

They will tell you how you are "under performing" as a manager in the same breath they ask you to climb onto the roof to scrape out wood rot and repair a gutter so they can save money and not hire a handy man because were in the last half of the fiscal year. They will overlook mediocrity and legal liabilities for the sake of employment security with someone who's been with the company for over 10 years. They will overlook unauthorized account changes, partial payments on delinquent accounts, and personalized emails telling the customers the specific amount they owe, but will berate you for the next 2 weeks for not having the flower bush outside your office trimmed to their standards. This is the type of company that will tell you you're not doing enough for them while you're experiencing heat stroke from drilling a metal cloth into a 50 year old rat hole that no one has bothered to cover up before you. Save yourself the trouble and go work for Amazon if you want to be apart of a company that will take advantage of you. At least you can you their employee discount for more than just 10% off am already overly priced storage unit.

Explore other reviews about CubeSmart Self Storage

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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