Pros
It was easy to work for Crystal because they are located in Chicago, IL. and I was able to understand the recruiter. Starting pay was fair. My recruiter worked quickly to secure my position with a telecom provider. I was able to work remotely.
Cons
I never heard from my recruiter after I got the job. Only person I ever talked with was the admin person. I was told I could request a pay increase after 1 year of work and that was a lie. My request was denied and the only person I ever had contact with regarding a pay increase was the Admin Support person. I wasn't able to present my case for an increase in pay. As it was I was working OT without getting compensated because the client did not allow OT, yet the job required it frequently. They provide no holiday pay. They provide no paid vacation days, even after I'd been with them for a year. They do have a health plan and a 401k but don't offer any match on the 401k, so basically no paid benefits. Let me just say that I worked for TEK Systems in the past. TEK stayed in contact with their contractors on a monthly basis. I could call and talk to my recruiter whenever I needed. The recruiter got together with his contractors every other month and took us out for lunch and asked for feedback... how things were going.... any complaints, concerns etc. At Christmas we went out to lunch, received a card thanking us for all our work and a small present. I got paid holidays and vacation after a year of working for them. I got time and a half for overtime. TEK appreciated their contractors. I never got the feeling that Crystal Equation appreciated anything. When my contract was terminated by the client, they never even thanked me for all the work I did for them.