Pros
Without a doubt, the people at Crystal are their greatest asset. Many people are very helpful and friendly. The office space is nice, with big windows, eating areas, video games and a good kitchen. I have not been ignored by my managers, and there is a general feeling that we all want to create great work.
Cons
The pay is low for the cost of living in the Bay Area. There seems to be a lack of technical leadership, and a confusing art leadership org. Assets are a mess, tools are unreliable, and finding the owner of a feature is difficult. In general, studio efficiency is very low. There is waste at all levels from disorganization and poor communication practices. Many key employes have left recently and been replaced by junior level hires, or contractors. There is a general air of frustration and apathy.