Chronic systemic issues: no salary changes in 2 years, terrible culture and mass layoffs. Avoid. - Senior IOS Developer Crypto.com Employee Review

1.0
2 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Unless you were lucky enough to join the company ~3 years ago, not many: - Remote work - Some people who joined during bull market got decent salaries (but not adjusted since then) - Company pursuing licences across the world

Cons

- Company openly and repeatedly lies to its employees (repeated broken promises of salary and performance reviews) - Management doesn't listen: arrogant and contemptuous, they dismiss and ignore employees' concerns. - No salary adjustments in 2 years. - Mass layoffs - Culture of fear, demotivation and demoralisation amongst employees (after being lied to repeatedly, and management not listening) - Bonuses worthless (new employees from mid-2022 get nothing) - Zero transparency (across the board) & unfair treatment between employees: wide range of starting salaries for same job title, company sees no issue with this and does nothing to mitigate underpayment/pay disparities for those with same role+responsibility+title - High concentration of power in director layer. Lower levels of management have zero power and authority to make changes. - "Crunch" culture + toxic comments from management: "inflation is irrelevant" and "I don't care about pay equality" being two highlights - Management reacts with hostility to any negative feedback / pushback on working conditions, pay and culture: "Get on with it. If you don't like it, leave." - No company direction, aimless. Goals were "NFTs", now "AI". Company just ticking over, looking to survive the bear market. Product/management looking for and initiating work for the sake of work - to "look busy". - Management very hostile to non-HK, local working cultures and norms. - Willing to spend billions of dollars on sponsorships + marketing, but (next to) nothing on their employees (salary/benefits/training/professional development) - Spent a lot of money on severances during mass-layoffs mid-2022 to early-2023, clearly now they're trying to get people to resign/move on so they don't need to pay any more severances (to reduce employee costs further)

Explore other reviews about Crypto.com

5.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

they have a lot of jobs

Cons

they are one of the best

2.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work From Home Decent Salary

Cons

In a compliance role, leadership should be willing to listen when analysts/associates raise concerns about regulatory risk, process weaknesses, or policy gaps. In my experience, that was not the culture here. Too often, valid concerns were dismissed instead of taken seriously, even when they involved issues that could affect the firm from a compliance and control perspective. What made the experience especially frustrating was the leadership style within parts of compliance. Rather than encouraging open dialogue, managers came across as defensive, dismissive, and more focused on protecting their own authority than addressing the substance of the issue and creating a toxic environment where raising concerns did not feel safe or productive. Instead of approaching issues in a professional and solution-oriented way, interactions could become personal, degrading, and hostile. This became even more concerning when the NAM compliance department later failed several items in an internal audit, including areas that had already been flagged by analysts as process or policy gaps. That, to me, reflected a broader problem: important concerns were being raised internally, but not handled with the seriousness or humility they required. There was also very little transparency or accountability when it came to employee development, feedback, or career progression. Communication with subordinates was poor, and employees were not given meaningful support or clarity around growth opportunities. HR was equally disappointing. From my perspective, there did not appear to be a reliable or well-structured path for employees to raise concerns and expect a fair resolution. Overall, my experience was that parts of the compliance culture operated more like an insular power structure than a healthy control function. For a company in a heavily regulated space, that is a serious leadership and culture problem.

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