Good start career - Collection Agent Credit One Bank Employee Review

4.0
9 Jan 2022
Recommend
CEO approval
Business outlook

Pros

There is intensive training and support for all employes

Cons

Long hours at desk Depressing work environment

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Credit One Bank Response
4y
Thank you for taking the time to write about your experience here at Credit One Bank. We are glad to hear you’ve enjoyed your training and feel supported in your role. Thanks to our rapid growth, we are currently hiring for positions in a variety of fields, including Collections. We encourage you to refer a friend, former colleague or family member to join the team! We encourage you to get up and walk around during your breaks, which are scheduled typically every two hours during your shift (in addition to your lunch). There is plenty of seating available in our outdoor linear park, which also has two water features perfect for clearing your mind after a couple hours on the phones. Additionally, you may be interested to hear that our Collections team hosts multiple incentives and competitions at any given time. They have monthly incentives based on agent performance (ranging between $200 to more than $1,500 monthly). They just finished December contests where they held drawings for a TV, Oculus, Alexa Echo, and more. That being said, we value all of our current and former employees’ feedback. If you would like to share more about the experiences you mentioned above, please contact Megan Lago in HR at megan.lago@creditone.com.

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5.0
11 Jun 2026
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CEO approval
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Pros

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Cons

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3.0
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Recommend
CEO approval
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Pros

Stability, Job security and opportunity

Cons

Lack of quick adoption of new tech

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