You can make money, but... - Front End Collector Credit Acceptance Employee Review

3.0
27 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Benefits are great, you do meet some great people, and the money is good...

Cons

Bottom line: it's a predatory lender, and at the end of the day they deserve all the negative feedback they get and all the lawsuits filed against them. They don't care that their business practices are misleading, many associates are ignorant and rude to customers, and they basically make you sell your soul for a vehicle that might blow an engine the minute you drive it off the lot due to sketchy dealer-partners in the indirect-lending game (AKA 22.99% APR).

Explore other reviews about Credit Acceptance

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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