Stay away! Disastrous dead end Customer Success job - Customer Success Credible Employee Review

Zero opportunities for advancement. At the moment you finished the mediocre training they provide, you are stuck doing the same routine over and over and over. Is amazing how the customer success leads do not even talk, greet and say anything to their employees, while they are micromanaging you listening to your calls. ( God forbid they pick up the phone! - they never ever do so how are they good evaluators if they do not do what you do?) Hey treat their employees horribly. I have never felt more rejection ( is a sense among the whole team) at a company where the customer success team members are looked down like second class citizens because everybody else In other departments think they are so above everyone else and they have zero interest to even acknowledge you or interact with you. TERRIBLE PLACE TO WORK. ZERO ROOM FOR GROWTH. You perform the same list of calls over and over and respond to the chats like a robot. At some point, the job is so tedious that people fall asleep. If you would like to be a robot, ignored by everyone in the company including your own mediocre team lead, apply at credible, you’ll regret it and will start calling out like everybody else because they hate the job. Credible is such a terrible company that they pay two teams to basically execute the same job. Customer success, calls the customers to finish their application, you finish them for them and a person sitting behind you ( the loan operations team) receives the same application and if the customers are missing something, they do not call them, they ask you to call them again,.... hello credible? Can one person do everything at once? That way you save money in wages and stop burning cash capital! ? Unbelievable inefficient the whole operation.