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Crain Communications

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The beginning of the end - Anonymous employee Crain Communications Employee Review

2.0
2 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Multiple locations in great cities; friendly co-workers; talented employees who are experts in their fields; good holiday time off and PTO benefit

Cons

Years and years of misspending and staff cuts to compensate for the misspending lead to overworked employees and a miserable work environment. Too many changes in upper level management year after year created chaos for employees. It's sad to see a once great company struggle so much. I don't expect the company to be around much longer unfortunately.

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Crain Communications Response
8y
Response: We appreciate your feedback and thought we’d address some of your concerns. For the company to be successful, it is important not only to grow revenue but also manage costs and we constantly work to balance investment in our core business - content creation - with operating efficiency. Moreover, we have spent recent years streamlining our organizational structure to eliminate duplication of work between the brands and our corporate teams. We recognize change is very difficult but the changes we're making will allow us to grow the business in a more meaningful way going forward.

Explore other reviews about Crain Communications

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leadership Opportunities – You often lead event planning teams, coordinate vendors, and oversee event execution from start to finish. Creative Expression – The role allows you to design memorable experiences and bring unique event concepts to life. Relationship Building – You develop strong connections with clients, sponsors, vendors, and stakeholders. Project Management Experience – Managing budgets, timelines, contracts, and logistics strengthens valuable project management skills. Career Growth Potential – Experience in senior event management can lead to positions such as Event Manager, Director of Events, or Operations Director.

Cons

Heavy workload during peak seasons – Certain times of the year may involve coordinating several events simultaneously. Difficulty maintaining work-life balance – The unpredictable nature of events can make personal scheduling challenging.

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Brand: Pensions & Investments remains a highly respected and trusted name in institutional financial media.Valuable Data: The underlying proprietary data and research products are high-quality and genuinely sought after by major institutions. Colleagues: The day-to-day editorial and sales teams are incredibly dedicated professionals who care about the product.

Cons

Short-Sighted Restructuring: In late 2025, management aggressively cut experienced, human-led enterprise sales and account management teams in a bid to force a "digital transformation" and pivot to AI/automation. Complete Operational Breakdown: The reality of this pivot is a mess. By replacing dedicated human contact points with generic support inboxes and broken "self-service" portals, high-value corporate clients are being completely ignored. Systemic Carelessness: Months after the layoffs, former employees are still receiving voicemails from furious institutional clients who cannot get a hold of anyone at the company. CRM records and phone lines were left unmanaged and orphaned. Flawed Strategy: Management optimized for internal cost-cutting without considering client retention. Enterprise clients pay premium prices for white-glove service, not a black-hole automated ticket queue.

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