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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      It’s okay - Customer Service Representative (CSR) Cox Communications Employee Review

      3.0
      2 Apr 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home was nice.

      Cons

      Better management would be beneficial.

      avatar
      Cox Communications Response
      1y
      Thank you for sharing your thoughts with us! We're happy to hear that you enjoyed Cox's flexible work options during your time here. We're uncertain of the details of your complaint regarding management in your role, but we will be certain to pass your feedback along internally. Best of luck in your next career chapter.

      Explore other reviews about Cox Communications

      5.0
      2 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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