Pros
Benefits and overall atmosphere. Cox is a place that values its employees and pays well while offering the best benefits package I have ever seen. Free tv (every channel they offer), internet (mid-level speeds), and $20 a month unlimited long distance phone service plus great dental, health, life/accidental death, vision, and every other kind of insurance makes it a great place to work if you want to be well taken care of. The atmosphere overall is one of excellence and you are part of that. There is the idea that as a team everything happens and without one person the goal is not accomplished. That's not something you find everywhere and helps make you as an employee feel valuable and appreciated regularly. It also leads to the ability to get to know many more people and enjoy the jojb much more than other lines of work.
Cons
Long hours in the field and the fun that is working in the weather as a technician. Some days were 8-5 and relatively easy, others were 5am-8pm the next day depending on the crisis at hand and what needed done. The weather part is simply being like the postal service: wind, snow, sleet, hail, rain it doesn't stop you and only means you're cold, wet, and miserable whenever that's the way it is outside.