Great place to work, but sometimes they make bad decisions - Solutions Specialist Cox Communications Employee Review

5.0
5 Jul 2015
Recommend
CEO approval
Business outlook

Pros

The pay is good for the work. The people are nice. Diverse. They treat you like a person not just a number.

Cons

There is a constant fight agaibt stupid ideas. Not everything they do makes sense, and they don't get enough input from the people on the front lines. Customer service seems like their top priority, but it's not. They could make some changes and make everyone happy, but they don't.

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5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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