Worst Job I've ever had - Inbound Sales Representative Cox Communications Employee Review

1.0
11 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Guaranteed pay for 3 months...there is nothing positive to say about this terrible company

Cons

This could go on for awhile..... no guidance out of training. The entire 6 week process is to learn a dos like sales system which should have put out of comission years ago, with no training what so ever on product knowledge why cox is better than the competition ..you know things a sales person is supposed to know. When you get to the floor expect to never leave your desk without being told to get back on the phones and take 190 calls a day that have nothing to do with sales. This company could care less with what's good for the customer...they actively teach you to never give the customer an active discount and over charge all the time. The management team literally has no idea what's going on from one minute to the next. There is no support system for the new hires and talk down to you when you ask for assistance.... I said this could go for awhile...do yourself a favor and work anywhere else....don't say you weren't warned.

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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