A Communication Company that does not Communicate - Customer Service Representative Cox Communications Employee Review

4.0
13 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Big cable discount and the benefits are great. They give tuition reimbursement for college, great medical, and dental, 401k

Cons

Pay could be better. Senior Management should listen to lower level employees on how to better correct problems, plus you can get fired quick as hell, I have seen people get fired over something as stupid as talk time, and the always wait until the end of your shift to tell you your fired and while they tell you this your Sup. hands you a box with all of your stuff in it so security can escort you out of the building

Explore other reviews about Cox Communications

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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