Things need to change! - Dedicated Billing Specialist Cowan Systems Employee Review

3.0
6 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Most of the workers are nice, hard work is noticed (sometimes/depends who you are), the pay was good (for me), hours were flexible, actual job was not a problem.

Cons

Favoritsm is very apparent. Unworthy people are promoted to managerial positions. These "managers" are awful to other coworkers and make mistakes constantly yet get rewarded/promoted. Another example of favoritism: one person would get in trouble for clothing but another person wearing the same outfit is fine due to who they were in relation to the company. Basically it felt like you needed to be in the "clique" in order to move up. I was constantly praised for my hard work yet other people were rewarded (other people that are the center of many complaints). High turnover rate is another con, but these pretty much go hand in hand.

Explore other reviews about Cowan Systems

5.0
11 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative atmosphere with supportive managers

Cons

Collections can be tedious after time.

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Cowan Systems Response
1y
Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
2.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Home Time Is Reliable ,Easy Work (No-Touch Freight).

Cons

There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

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Cowan Systems Response
3mo
Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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