Much of local management lacks true leadership skills- it's more of a "delegate to someone who has less status than me."There seem to be scheduling issues often, and hourly employees are expected to juggle to make sure coverage happens instead of a salaried manager stepping up and covering. Understaffed. It's very difficult to get everything done in the day without working OT, which means Work-life balance is heavy on the work. Customer-focused but it doesn't seem that employees are considered a customer. We have paid holidays but are also open most holidays so someone has to work. They are paid but lose that extra time to rest or be with family. Employee morale is extremely low. The general consensus is that speaking up about anything will get you labeled a complainer. Lack of growth opportunity and a large pool of competition for whatever positions might come about. There are a lot of meetings. It seems we sometimes meet to meet and being so busy, it is very hard to sit for an hour 3-4 times a month which ultimately results in less time with my family because I will have to make up the lost work time.
