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      Cornerstone OnDemand

      Engaged employer

      Cornerstone OnDemand reviews

      Zero Transparency from Executive Leadership - Account Manager Cornerstone OnDemand Employee Review

      2.0
      14 Aug 2024
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lasting relationships at the individual contributor and direct management level. Great people work here and work very hard. You will build lasting relationships here with your direct peers.

      Cons

      Since going from public to private, there has been zero accountability and direction owned by the new ELT that was shipped in by the PE group. Customers are as confused as they have ever been on the direction of the org, which has stunted growth and opportunity as a customer sales professional. A severe lack of understanding of our market has led to investment being poured into areas of the business that has allowed for competition to catch up on the quality of our core products and the support of those products. The business has made it clear that SMB & Mid Market customers and the employees supporting those customers do not matter. We feel that we are fighting with upper management constantly just to be heard. The cutting of benefits that used to be a staple of cornerstone in the name of equity has lowered the bar for all employees. There has not been a single raise given out to anyone for any reason since 2022 when the PE take over was finalized.

      avatar
      Cornerstone OnDemand Response
      1y
      Thank you for your feedback. We appreciate your recognition of the strong relationships and dedication of our Cornerstars. The concerns raised regarding the shift in accountability and direction since the transition 2.5 years ago to private ownership are acknowledged. This feedback will be carefully considered as we work to continuously improve our Cornerstar Experience. Please feel free to reach out directly if you would like to discuss further. - Carina Cortez

      Explore other reviews about Cornerstone OnDemand

      5.0
      7 Apr 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership. Clear vision for growth and success.

      Cons

      Acquisitions created competing products and culture.

      avatar
      Cornerstone OnDemand Response
      2mo
      Thanks for sharing this; it's great to hear your positive outlook on our leadership and vision as that’s something we really care about. There can be challenges that come along with acquisitions, especially when it comes to aligning products and culture. While these decisions are made to support growth and long-term success, they don’t always feel seamless in the moment. Again, I appreciate you sharing your perspective and wish you all the best. -Carina Cortez, Chief People Officer
      2.0
      8 Jun 2026
      Prefer not to state
      Recommend
      CEO approval
      Business outlook

      Pros

      Originally, this company was very supportive. There were many layers of resources meant to make employees successful. After the purchase of the company by PE they have cut software, resources and staffing to increase profits. I would not say there are many advantages over other employers in the field today. The ability to work from home is a pro. Complexity of the software is a pro because the work isn't boring. There's always something to learn.

      Cons

      - no real path to advancement, Cornerstone used to promote from within, over the past several years the majority of hired have been external - management cares a lot about stats but doesn't care to educate employees on how to meet those expectations. Ex. If a employee gets a negative survey it isn't reviewed and strategies aren't shared for improvement. If an issue goes on longer than expected and it puts employees out of compliance with the resolution time standard, employees are told to fix it with no strategies for doing so. There is no analysis of issues. One caveat: my team has a new manager so there is a possibility that things will improve; however the directives come from the top down, so upper management still has a problematic philosophy.

      2
      avatar
      Cornerstone OnDemand Response
      3w
      Thank you for being part of Cornerstone. Employee growth, development, and internal opportunities remain important priorities for us and is something we also share with the market. Through our Pulse surveys, All Hands meetings, and ongoing conversations with employees, we're committed to listening, sharing what we're hearing, and providing updates on the actions we're taking in response. If you'd like to talk further about your development at Cornerstone, available resources, or help in having these convesrations, please reach out to me or my team any time. - Carina Cortez, Chief People Officer
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