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Convey Health Solutions

Is this your company?

Worst place to work, they outright lie to you about your job. - Enrolled Agent Convey Health Solutions Employee Review

1.0
8 Sept 2019
Recommend
CEO approval
Business outlook

Pros

There are no PROS.

Cons

They outright lied to our entire class, by omitting to tell us were going to be doing Customer Service calls. We all applied for Enrollment Agents (we paid good money for our licenses, just so we don't have to do Customer Service calls), and once in training, we learn we will be doing just that. I would have been doing customer service 90% of my time, waiting to get my other state licenses (they take awhile). Cannot service prospects until you have that state license. Therefore, once I spoke up, they fired me immediately. AGENTS-beware!! The whole class expressed how mad they were. They told us we could leave if we didn't like it. Instead of making that my choice, I told them I would decide after training was over, they walked me out the door. I turned down other great jobs for this. Of course, they had to check with their legal department before firing me, so I had to make an extra trip the next morning, being there by 8a.m and had to wait an hour and a half, which they better pay me for. They lied about that and also about doing the drug test again, for everyone. They said we all had to return cause they were 'out of compliance'. Nonsense. We feel they lost all our drug test records upon moving from one facility to another. HR also promised to get back to me regarding legal stuff and they never did. Totally ignoring me. Beware!!!!

Explore other reviews about Convey Health Solutions

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing staff . I learned a lot in this role

Cons

Limited room to grow in the department

2.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've had some bad jobs in the past but this has to be the best worst one. They gave me a 1-month temporary position without actually telling me when the end date was. If you asked when the last day was, you were told I don't know. Then on my last day mid-shift without any prior notice I and 20 other people were told this was our last day. Not a 1 or 2 week notice but just on the spot, you're all being let go. I knew it was a temporary position but any kind of prior notice would have been professional. What's worse is they made it sound like we will be able to stay longer just so we would stay initially. The pay was minimum wage, I was paid late each time and had more expectations than any job I've had before. Training was awful and did not prepare you for the job at all. We spent 3 weeks watching PowerPoint slides as a way of trying to understand the job instead of watching other people do the job. The only way you learned how to do the job was from QAs passive aggressive comments in our evaluations. This was humiliating and I can't even put this job on my resume. They took advantage of desperate people to put us on the job for the busiest season and then let us go even though the call volume was still high just so they could save some pennies. I wouldn't recommend this job to anyone who has any self-respect.

Cons

High stress, low pay, too many expectations, bad training, inconsiderate management

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