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Convergys

Acquired by SYNNEX

Is this your company?

Avoid at costs. Now concentrix - Manager Convergys Employee Review

1.0
24 Apr 2019
Recommend
CEO approval
Business outlook

Pros

None. After 13 years service treated like dirt and given no support when needed most.

Cons

Worked there 13 years and managed for about 4. Always loyal to the company but when needed support after being off for compassionate leave I was investigated two days after return and given a final warning the week after. Other management got away with murder because they were in the click and big bosses know this. Few weeks after put under pressure to step down with no real reason to why. During this time I went off sick and since left. Other team leaders being treated in a similar way and leaving with no choice. Advisors treated worse and if they take a dis liking to you your s gooner. Advertise great bonus however al most impossible to get for managers and agents unless your in the click. Horrible place horrible people managing at the top. Stay away at all costs!!!!!

Explore other reviews about Convergys

5.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Good in training people and provides opportunity for growth.

Cons

No retirement benefit even after completing 5 years of service

3.0
29 Jul 2024
Recommend
CEO approval
Business outlook

Pros

was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

Cons

the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

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