Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Convergys

      Acquired by SYNNEX

      Is this your company?

      Convergys reviews

      Technical support agent - Technical Support Agent Convergys Employee Review

      3.0
      6 Apr 2017
      Technical support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a great job as a starter in the industry. Decent starting pay.

      Cons

      But no chance for a raise. Promotions do not really pay more for the extra responsibilities. $0.50 extra for SME, but lose ability for OT. Also seems they do not want to keep their tenured agents, eventhough they don't get paid any more than a new hire.

      Explore other reviews about Convergys

      5.0
      16 Jun 2021
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good in training people and provides opportunity for growth.

      Cons

      No retirement benefit even after completing 5 years of service

      3.0
      29 Jul 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

      Cons

      the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: Convergys jobs | Convergys salaries | Convergys benefits | Convergys interviews
      Convergys reviewsConvergys Technical Support Agent reviewsConvergys review