Think twice about working here - Tour Manager USA Contiki Employee Review

Great company but tough management

Kinda note a lot. Why not

The people that you work with are all amazing.

-Schedule is all over the place and no consistency - Low pay and commission - No raises -No room for growth (if you do move up the pay isn't much more) - Very micro-managed -Everything that you do is being timed and if you aren't fast enough you'll be asked what is taking you so long - Tons of issues that are simple to fix to make employees more efficient are ignored - Reservations is the only phone number for people to call, so you will deal with every issue that people have such as, website issues, travel agent site issues, passengers on trip issues, etc. (you'll provide them the information for the best team to reach out to but they won't receive a response for several weeks or at all) -You can never provide a solution for them (you're just the middle man who has to get the answer from a different team 3 days after the customer called in) -Advertise that you will get a free trip after one year of service, but you don't and if you're lucky enough to eventually get one after a couple of years you must be there for 6 months minimum after you return.