Pros
*Covid* - This cannot be stressed enough. All of my feelings and obvious attachment to the executives (Danny, Pat and Mike) is evident in what I am writing below: I am confidently saying as would any employee or customer onboard throughout this crisis that ContangoIT has made itself available to help in any way that it can. I present it like an entity to fairly separate it from any personl relationships I may have. They go as far as to make sure or encourage that we spend a portion of the workday addressing individual mental healh or technical growth through some sort of online classes and so forth. We could not meetup anymore as we used to for happy hours or just to catch up (which is fairly customary), fine. Now we do a weekly Zoom happy hour and play trivia and or Family Feud. I cannot minimize or possibly qualify / capture Pat, Mike and Danny's response to this epidemic putting their personal stuggles aside to deal with our day to day and long term happiness, "walking the walk" in getting us through this financially, mentally and safely. Wonderful atmosphere that encourages (if not demands) personal growth Expands your technical skill set Amazing mentorship (not to keep beating the same drum) but management will take you to task on becoming a better engineer and professional. Continually advise on how to accomplish your (and by extension, ContangoIT's) goals F-A-M-I-L-Y - Open door management philosophy that I have used to escalate both internal and technical issues within F-A-M-I-L-Y - That same philosophy applies to issues an employee is going through outside of the office. I have spoken with Pat and Danny multiple times for help and guidance and not only have I never been turned away.... They have both put their arms around me and made sure I received exactly what I needed, when needed. It has been and continues to be a fun place to work and more so it has been motivating to contribute to Contango's continual growth.. It all starts with Contango's "Core Values" and a solid interview process that identifies and attracts engineers that fit in to what we have going on here, a 2nd family. I have friendships all around that I expect to last well past my time here.
Cons
Stressful. There is no getting around it, you are expected to perform and given the nature of MSP work, your work can be held under a microscope. When it is scrutinized it is to keep the clients happy or to learn from the post mortem for growth. No getting around it, a lot is expected from each of us. The release I get from my performance being acknowledged positively can be countered sometimes by the volume of work we get done here @ Contango. We are busy, constantly imroving but busy.