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ContactUS Communications

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Find Another Job - Anonymous employee ContactUS Communications Employee Review

1.0
24 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro for me is that the job is not far from home. No one pays attention or no management is scheduled which means you can pretty much do as you please. The only real pro to the job is most of the “agents” are fun people.

Cons

The building is infested with flees and bed bugs. Snakes also breed in the ceiling and fall on people. Most of the management team comes to work high or spends most of the day smoking in back of the building. Doing “favors” for someone in management will help you advance. Most complaints are brushed under the rug. The bathrooms are usually filthy and have bodily fluids everywhere. You will be promised incentives or advancements with no follow through. Nothing is kept confidential and once you report something the whole building will be made aware.

Explore other reviews about ContactUS Communications

5.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

Good work environment to work

Cons

None that I can think of

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ContactUS Communications Response
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
3.0
15 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

Cons

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

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