4.0
19 Feb 2018
Anonymous employee
Current employee, more than 1 year
Hilliard, OH
Recommend
CEO approval
Business outlook
Pros
ContactUS stays loyal to those who are loyal to them. They give opportunity after opportunity to advance and prove yourself, then when able will reward you. This company tries exceptionally hard to make sure good agents keep their jobs. A lot of the account managers bend over backwards to make sure employees are happy and accomadated.
Cons
High Turnover rate (Which is normal for a call center).