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      ContactPoint 360

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      ContactPoint 360 reviews

      Work from home job - Customer Service Representative ContactPoint 360 Employee Review

      3.0
      2 Aug 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Not stressful. Work for home. Not so busy call centre

      Cons

      Fixed shifts. Work every weekend. Hard to take time off. Manager blackmail you if you want them to approve day off work. Your religious holidays don’t matter if it is busy they expect you to work.

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      ContactPoint 360 Response
      4y
      Thank you for taking the time to leave a review. I am sorry to hear about your concerns with your schedule and of course we always want people to be able to enjoy their religious holidays. Please send me an email so we can discuss hr.engage@cp-360.com

      Explore other reviews about ContactPoint 360

      5.0
      23 Mar 2026
      Assistant operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

      Cons

      no cons outside of it being a young center

      2.0
      17 Mar 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

      Cons

      Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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