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Consumer Legal Group

Engaged employer

Everything about their product is a lie - Customer Service Representative Consumer Legal Group Employee Review

1.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers, free lunch catered,

Cons

Majority of their "legal team" arent attornies. Our clients get sued and nobody shows up on there behalf. Debt invalidation is a scam. You have clients working with us for 4+ years and no debt is removed off there credit report. If debt some how does get removed , they still get sued anyway and end up paying double of what they owed. I had a woman living in her car enrolled asking if her debt has been whiped yet. This place is a scam from the top down. You show up to the 50th floor of a building expecting them people to be doing great things. Nah yall are scamming old people. Yall are not attorneys. This place has been a joke since day one of training. Rules are constantly changing weekly. 0 communication what so ever from middle management and supervisors. The ceo Dan is condescending and difficult to talk to. The list goes on and on with this place.

Explore other reviews about Consumer Legal Group

5.0
10 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Executive Management has made alot of changes and the firm feels alot different (for the better) and things are stabilizing. Head Attorney, COO and Head of HR are solid. Staffing is more solid. Direction is more clear.

Cons

Some of the lower level staff/managers need more experience in handling workload and ad hoc situations

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job that pays weekly

Cons

Cons: • Immature and disconnected leadership • Very poor office morale • Leadership claimed to value employee feedback but rarely acted on it • Heavy micromanagement from the CEO and upper management • Clear favoritism toward certain employees regardless of performance • Lack of trust and transparency within the company culture • Company mission and internal culture did not feel aligned

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