4.0
8 Oct 2018
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
The envoirment is welcoming in PHX3, the people are amazing. The new layout is nice.
Cons
The training is kind of quick compared to other call centers, I feel if you take a little more time to train agents they will not leave so quickly. I overhead a lot of people who quit talking about how they felt they did not know anything. The training schedule is pretty strict, two 10 minutes or one 4 hour occurence in 7 weeks.