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Connexus Resource Group

Engaged employer

Medicore First call center job - Quality Assurance Connexus Resource Group Employee Review

3.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

Good teammates and flexibility schedule shifting changes.

Cons

A lot of disagreements and changes. One week, production is expected to be a certain way then the next week, it will be a complete one 180. Leaving you to balance in the middle between whats expected of you by your own higher ups while they can't agree with other higher ups on the same issue.

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Connexus Resource Group Response
2y
Thank you for sharing your feedback with us. We're glad to hear that you appreciate your teammates and the flexibility in scheduling. We understand your frustration with the frequent changes and disagreements within management. We're actively working to improve communication and alignment among our leadership team to provide clearer expectations for our employees. Your input is valuable to us as we strive to create a more cohesive and supportive work environment. If you have any further suggestions or concerns, please feel free to reach out.

Explore other reviews about Connexus Resource Group

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

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Connexus Resource Group Response
3d
Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

I've met and worked along side some pretty amazing people.

Cons

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

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Connexus Resource Group Response
3d
Thank you for taking the time to share your feedback. We are glad to hear that you had the opportunity to work alongside colleagues who made a positive impact on your experience. We recognize that transitioning between campaigns and adapting to changing business needs can be challenging. As a service organization supporting multiple clients, staffing requirements can shift throughout the year, and we strive to provide employees with the training and support needed to navigate those changes successfully. We also understand that compensation, job fit, and communication during periods of change are important factors in the employee experience. Feedback like yours helps us evaluate our processes and identify opportunities to improve. We appreciate the time you spent with Connexus Resource Group and wish you the very best in your future endeavors.
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