Not worth the hassle! - Customer Service Representative Conduent Employee Review

1.0
17 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Honestly the pay is the only decent thing I found about the job.

Cons

I was hired for a position I DID NOT INITIALLY APPLY FOR. The recruiter that started the hiring process told me three shifts I could pick to work. I chose one and was told I’d be working that shift. I found out the second day in training that I won’t know my schedule for production until 3 WEEKS INTO TRAINING and that I WILL NOT be able to pick my schedule! I was also informed that I am unable to use the bathroom unless it’s during “assigned breaks” or I have a doctors excuse for having to do so, and if I am to do so I will be DOCKED TIME. I was also told any SYSTEM ISSUES, even if caused by their own system, will result in docked time as well. Direct Communication is nonexistent. I’d be told via email one person is my new line of communication to management, only to informed someone else is the person I should speak with. This company is beyond ridiculous!

Explore other reviews about Conduent

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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