Good salary package, good benefits and always take care of the employee
Cons
contract too short. Wish I can serve my service longer to the company.
Concentrix Response
10mo
Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.
A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!
Cons
Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.
Paid training
Always hiring
Occasional snacks
Some managers are cool
Cons
Lie about base pay and pay structure
Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.)
Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason.
Schedule will change constantly and often little notice.
-Mandatory hour cuts and overtime within 2 weeks of each other
-Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10.
HR will lead you on about opportunities in other departments but they never actually open for you.