Incredible growth opportunity, even better people. - Operations Manager Concentrix Employee Review

5.0
17 Oct 2015
Recommend
CEO approval
Business outlook

Pros

I've worked at Concentrix, full time for over three years. I have been promoted each year, doubled my starting salary, and gained irreplaceable experience and knowledge of many industries. When accepting a position here, you are signing up for a great opportunity to work toward your career goals, if you are willing to work hard. Your colleagues are amazing sources of knowledge and, most, are willing to help you advance and grow. The people make it worth the usual company headaches and stresses of a high paced environment. Those who don't advance or succeed here are either, not dedicated and hard working, or do not have the skills and/or willingness to learn. Culture is great. Senior management are very invested in the staff.

Cons

Company politics get daunting as you advance closer to the top, as in any company this size. Rapid growth and less than stellar recruiting make for challenging periods while the proper teams are put in place. Brief period of payroll issues due to issues with a transition to a new platform (which was necessary due to the major growth the company is experiencing) however, the CEO and those involved made every effort to rectify as soon as possible. I knew staff who worked night and day, 7 days a week to rectify payroll issues in order to ensure employees were paid during the rough transition. Overall, cons are outweighed by the people who work tirelessly to fix whatever issues arise. Pay is below average, but recently improving in order to drive properly skilled employees.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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